Search Vehicle
Search By Brand

CUSTOMER SERVICE

Shipping Policy

*South Central Diesel, Inc. has chosen to exclusively ship UPS on all orders considered non truck freight. We only ship to the fifty U.S. States and Canada which excludes all other international destinations, with special charges being applied to anything shipped to Hawaii, Alaska, and Canada. Anyone in Alaska, Hawaii, and Canada can also consider calling in and placing your order with South Central Diesel, Inc. to ensure we provide the greatest shipping procedure available for you, our valued customers. In the event that you, our valued customer, places an order to an international address not listed above, South Central Diesel, Inc. reserves the right to cancel your order and issue you a full refund for said order.

*In most cases South Central Diesel, Inc. only needs one address per customer, as long as your product is shipping to the same location as your listed billing address. In order to eliminate credit card fraud your billing information must match the credit card you provide. If you want to ship to an address different from your billing address, we will then require a copy of your driver's license be supplied to us via fax (308-995-4309) or email at scdinc6@qwestoffice.net which may cause a delay in the processing and shipping of your order.


*General Shipping Policy*

*In most cases your order will be processed in the same day if we have your product in stock and your order is placed before 4 p.m. Central Standard Time.

*Most products ordered will ship with 1-2 business days. Some exceptions may include back ordered and/or direct ship item coming from the manufacturers.

*Non-stock, special order and out of stock items may take 1-2 weeks to be received. If you would like to check inventory or estimated ship date please contact us toll-free at 1-(800)-228-8482. Also, if available we can drop ship items to you from our supplier if it is closer to your location.

*We at South Central Diesel, Inc. pride ourselves in our customers and will do everything we can to provide the quickest route of delivery from our store to the customers door.

*Although we take great pride in delivering products quickly, we only guarantee product arrivals on expedited shipping for product that we have in stock.
*Shipping Options*
*UPS Ground*

*This is a preferred shipping method where a tracking number will generally be available within 1 day of your products shipment.

*Free Ground Shipping*

*Free Ground Shipping is available only on specially marked products within scdperformance.com not including any oversized products.

*This free shipping offer is good only to US addresses in the 48 contiguous states, which excludes Hawaii, Alaska, Puerto Rico, and U.S. Virgin Islands. This offer only applies to non-truck freight. Free Next Day air shipping items is not available to Canadian customers.

*UPS 3 Day Select*

*Guaranteed delivery 3 business days after it is picked up by UPS. A tracking number will again be available within the 1st day of shipment.

*UPS 2nd Day Air*

*This is an air transport taking 2 days to be received after pickup. The cutoff for 2nd Day Air is most commonly 3 p.m. CST. A tracking number usually becoming available within day 1 of shipment.

*UPS Next Day Air*

*This type of shipment is not always available for all parts. The cutoff for Next Day Air is most generally 3 p.m. CST. A tracking number is most usually provided within day 1 of your shipment.

*South Central Diesel, Inc. will ship any products listed with Free Next Day Air shipping UPS ground with no addition fees. Again, if available we can drop ship items to you from our supplier if it is closer to your location.

*Special pricing may apply to any oversized products.

*Canadian customers are responsible for all duties and taxes incurred.

*APO/FPO Shipping (Military Address) Policy*

*South Central Diesel, Inc. cannot ship any products directly to an APO or FPO address as we exclusively use UPS for shipments and they do not allow shipments to APO/FPO addresses. You could however consider shipping your orders to a stateside street address and from there sending the package to the APO/FPO address overseas via the US Postal Service.

*Free Shipping Match Policy*
*If you happen to find one of our products on a different site for free shipping while we do not, please do not hesitate to give us a call at 1-(800)-228-8482 or shoot us an email at scdinc6@qwestoffice.com and we will do our best to try and match the offer.